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Shipping Policy

Thank you for shopping with us!

Here’s all you need to know about how we handle shipping.

 

 Processing Time

Our first drop is a pre-order, so please allow up to six weeks for your order to be prepared and shipped. After this first drop, future orders may ship faster.

 

 Shipping Costs

Shipping is charged at cost price, which means you’re only paying what it costs us to get your order to you. The exact amount will be calculated at checkout.

 

 Shipping Methods

We use trusted couriers to deliver your order safely. Once your order is shipped, you’ll receive a tracking number if available.

 

 International Shipping

We are currently happy to ship to most places worldwide, but unfortunately shipping is at your own cost. It can be pricey depending on where you are, because New Zealand is so far away from everything.

Please note that customs fees or import taxes may apply, depending on your country.

 

 Delays

While we do our best to ship on time, delays may happen due to high demand, courier issues, or weather. We appreciate your patience.

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 Returns and Exchanges

Please check our Return & Refund Policy for details about returns or exchanges.

 

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